The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong by A.J. Adams - PDF free download eBook

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Overview

Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test.Readers get a collection of insights and sto...

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Details of The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong

ISBN
9780740797798
Publisher
Andrews McMeel Publishing, LLC
Publication date
Age range
18+ Years
Book language
ENG
Pages
256
Format
PDF, DJVU, RTF, TXT
Quality
Low quality scanned pages

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Some brief overview of this book

Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test.

Readers get a collection of insights and stories from the popular Web site NotAlwaysRight.com. The book and site showcase customer-relations horror stories everyone can relate to. No matter what side of the counter youre on, there are hilarious tales about everything that can go wrong between the customer and retail or service provider. Whether its a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of the customer is always right can be dead wrong.

From groaning, to intense complaining, to situations that leave workers asking, Are you serious?, readers will enjoy these hilarious tales of customers gone wrong.

A few words about book's author

A. J. Adams is no stranger to dealing with customers; he was born and raised in Las Vegas, a city well-known for its thriving service industry. Although he now designs Web sites for a living, he has also worked in restaurants, bookstores, and coffee shops. It was after one particularly frustrating run-in with a customer that he decided to create NotAlwaysRight.com, a Web site devoted to sharing funny and stupid customer quotes.

The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong by A.J. Adams - free download in PDF and DJVU, RTF, TXT eBook formats now!

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