Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification by Rajat Paharia - PDF free download eBook

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  • Published: Dec 12, 2015
  • Reviews: 272

Brief introduction:

Learn the secret to using big data and gamification to motivate, engage, and engender true loyalty among your customers, employees, and partnersAs our lives move online and nearly everything we do is being mediated by technology, all of our...

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Details of Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

ISBN
9780071813389
Publisher
McGraw-Hill Education
Publication date
Age range
18+ Years
Book language
EN
Pages
304
Format
PDF, DJVU, EPUB, FB3
Quality
Low quality scanned pages
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Some brief overview of this book

Learn the secret to using big data and gamification to motivate, engage, and engender true loyalty among your customers, employees, and partners

As our lives move online and nearly everything we do is being mediated by technology, all of our activity is generating reams of data – we are all “walking data generators.” Loyalty 3.0 reveals how to combine this “big data” with the latest understanding of human motivation to power gamification - the data-driven motivational techniques used by game designers to stimulate engagement, participation, and activity. With this potent combination, businesses now have a powerful engine for creating true loyalty among their customers, employees, and partners, and for generating a sustainable competitive advantage in their markets.

Loyalty 3.0 is a book that will redefine how you think about loyalty, and will open your eyes to the power of data to engage and motivate anyone, anywhere.

Rajat Paharia created the gamification industry in 2007 as the founder and Chief Product Officer at Bunchball, which has been recognized as an industry leader and innovator by Fast Company, TechCrunch, MSNBC, Forbes, and many others. Prior to Bunchball, Rajat worked at the intersection of technology, design, and user experience at world-renowned design firm IDEO.

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A few words about book author

Rajat Paharia created the gamification industry in 2007 as the founder and Chief Product Officer at Bunchball, which has been recognized as an industry leader and innovator by Fast Company, TechCrunch, MSNBC, Forbes, and many others. Prior to Bunchball, Rajat worked at the intersection of technology, design, and user experience at world-renowned design firm IDEO.

game designers to stimulate engagement, participation, and activity. With this potent combination, businesses now have a powerful engine for creating true loyalty among their customers, employees, and partners, and for generating a sustainable competitive advantage in their markets.

Loyalty 3.0 is a book that will redefine how you think about loyalty, and will open your eyes to the power of data to engage and motivate anyone, anywhere.

Rajat Paharia created the gamification industry in 2007 as the founder and Chief Product Officer at Bunchball, which has been recognized as an industry leader and innovator by Fast Company, TechCrunch, MSNBC, Forbes, and many others. Prior to Bunchball, Rajat worked at the intersection of technology, design, and user experience at world-renowned design firm IDEO.

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EPUB

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  • SHA1: f638e1df2bcc30c9fdab5b2c3649c3a08d713e9c
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PDF

loyalty...revolutionize.customer.employee.engagement.with.data.gamification.pdf

  • MD5: cf029a4f81ef0546a6ca8fda00ef68b2
  • SHA1: aa38b7159f1cdee7775fa6da59edccc2bb10b6b5
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FB2

loyalty...revolutionize.customer.employee.engagement.with.data.gamification.fb2

  • MD5: 0091edc8a936e5045fe0b63c6db7d798
  • SHA1: caff0cccd0a2ad5173d351196ea6a6832f5f8e0b
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MOBI

loyalty...revolutionize.customer.employee.engagement.with.data.gamification.mobi

  • MD5: b12d4d7191cb3d265fff8ee779075912
  • SHA1: f927e65356e4e223bca9624370f93da6b821e34e
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DJVU

loyalty...revolutionize.customer.employee.engagement.with.data.gamification.djvu

  • MD5: 5f85192f6ad19e06153d176deb19f470
  • SHA1: 2083131828762f68733cb41c39730423c106ca5a
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