Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making - PDF free download eBook

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Details of Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making

Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making
Exact title of book
Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making
Book author
Gary Klein
ISBN
9780262013390
Published
Sep 04, 2009
Language
English
Format
PDF, FB2, EPUB, MOBI
Pages
352
File size (in PDF)
3168 kB

Some brief overview of book

In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelinesgather as much information as possible, compare the options, pin down the goals before getting started.

But in practice we make some of our best decisions by adapting to circumstances rather than blindly following procedures. In Streetlights and Shadows, Gary Klein debunks the conventional wisdom about how to make decisions. He takes ten commonly accepted claims about decision making and shows that they are better suited for the laboratory than for life.

The standard advice works well when everything is clear, but the tough decisions involve shadowy conditions of complexity and ambiguity. Gathering masses of information, for example, works if the information is accurate and completebut that doesnt often happen in the real world. (Think about the careful risk calculations that led to the downfall of the Wall Street investment houses.) Klein offers more realistic ideas about how to make decisions in real-life settings.

He provides many examplesranging from airline pilots and weather forecasters to sports announcers and Captain Jack Aubrey in Patrick OBrians Master and Commander novelsto make his point. All these decision makers saw things that others didnt. They used their expertise to pick up cues and to discern patterns and trends.

We can make better decisions, Klein tells us, if we are prepared for complexity and ambiguity and if we will stop expecting the data to tell us everything.

About book author

Klein is a Senior Scientist at Applied Research Associates. He is the author of Sources of Power How People Make Decisions (1999) and the coauthor of Working Minds A Practitioners Guide to Cognitive Task Analysis (2006), both published by the MIT Press. cedures. In Streetlights and Shadows, Gary Klein debunks the conventional wisdom about how to make decisions.

He takes ten commonly accepted claims about decision making and shows that they are better suited for the laboratory than for life. The standard advice works well when everything is clear, but the tough decisions involve shadowy conditions of complexity and ambiguity. Gathering masses of information, for example, works if the information is accurate and completebut that doesnt often happen in the real world.

(Think about the careful risk calculations that led to the downfall of the Wall Street investment houses.) Klein offers more realistic ideas about how to make decisions in real-life settings. He provides many examplesranging from airline pilots and weather forecasters to sports announcers and Captain Jack Aubrey in Patrick OBrians Master and Commander novelsto make his point. All these decision makers saw things that others didnt.

They used their expertise to pick up cues and to discern patterns and trends. We can make better decisions, Klein tells us, if we are prepared for complexity and ambiguity and if we will stop expecting the data to tell us everything.

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