The Design of Everyday Things by Don Norman - PDF free download eBook

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  • Published: Sep 21, 2015
  • Reviews: 1027

Brief introduction:

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive...

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Details of The Design of Everyday Things

ISBN
9780465067107
Publisher
Basic Books
Publication date
Age range
18+ Years
Book language
EN
Pages
192
Format
PDF, CHM, FB3, TXT
Quality
Extra high quality OCR
Dimensions
5.49 (w) x 8.28 (h) x 0.76 (d)
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Some brief overview of this book

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how—and why—some products satisfy customers while others only frustrate them.

This book is part polemic, part science, part serious and part fun. It examines the effect of poor design and equipment failure on human behavior. Intended for a general audience, it covers user-centered design, the psychopathology of everyday things and the psychology of everyday actions.

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A few words about book author

Donald A. Norman is Professor of Computer Science at Northwestern University, a former “Apple Fellow,” and a partner in the Nielsen Norman Group Consulting Firm, which consults with corporations on design. He is the author of a number of books on design, including Emotional Design and the best-selling The Design of Everyday Things. He lives in Northbrook, Illinois and Palo Alto, California.

nd equipment failure on human behavior. Intended for a general audience, it covers user-centered design, the psychopathology of everyday things and the psychology of everyday actions.

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